Claims

Had an accident?

Here's what to do next.

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Example

"Hi, I'm Maria Reyes, policy number SNH 4827-3091. The accident happened on Tuesday, March 10 at 4:42 PM at the intersection of Greenville Ave and Mockingbird Ln in Dallas. Another driver ran a red light and hit my passenger side. My driver-side door and front fender are damaged. No injuries, but the airbag did deploy. You can reach me at maria.reyes@example.com or (214) 555-0142. I have photos of both vehicles and the intersection."

— Maria Reyes (sample claim)

Help Us Help You

To give you the best support and make the claims process as smooth as possible, please have the following information ready when you file.

✓ Policyholder's full name
✓ Policy number
Policyholder's vehicle VIN
Date and time of incident
Location of the incident
Description of incident (damages, injuries, losses)
Contact information (phone and email)
Any supporting documents or photos, if available

Got a Claim Issue?

We're here to help.

Check the Status of an Existing Claim

Have your claim number ready when you call — we'll pull up your file and give you the latest update.

Sending Claims Documents

Email completed forms, signed releases, or any other claim paperwork directly to our claims team at claims@snapmga.com. Please put your name and claim number in the subject line.

Ready for a claim submission

If you’re ready to file a new claim online, our team is standing by to receive your information and call you back as they review your claim.

File a claim online ↗

Send Photos & Evidence

Send photos, police reports, repair estimates, or any supporting documents for your claim — the more we have, the faster we move.

Start a New Claim

You can call us when you have your information ready, or file a claim online. We’re here to help you throughout.